What happens if it’s raining?

Sprinkling, the show goes on. We will make an executive decision based on safety if it’s too heavy and/or lightning present. Should weather make it dangerous we will give you a Line of credit to reschedule for another time.

Can I bring my own board?

Yes, please let us know in advance so we have adequate room on board for you. 

Refund

Minimum 1 week notice is required to receive a refund.

Do you get wet on board?

Minimal. The boat is designed for comfort- passengers do not get wet. On the off chance a light spray from waves depending on where you are sitting on the boat 

Can I bring food? 

Yes (recommend something easy to eat with the boat movement, minimum spillage) 

Can I bring alcohol?

No (trust us you won’t need it to feel the rush of adrenaline). We also reserve the right to prohibit guests from riding if they are intoxicated.

Do you have a cooler/fridge on board?

No. BYO Eskii

Should I bring a wetsuit?

If you want to be warmer in the water, absolutely. This is up to passengers discretion, and isn’t necessary but recommended in cooler months.

Where do we get picked up? 

Middle Harbour Yacht Club- Parriwi Rd, Mosman. Meet by club entrance.

Is there a toilet on board? 

There are bathrooms available at Middle Harbour Yacht Club prior to boarding. No toilet on board. 

What if I get seasick?

If you are prone to seasickness, please let us know before boarding. Even though we are operating in calm waters, please take preventative measures (ie sea sickness tablets). The boat will stop and start frequently when towing.

What if I get injured? 

On the off chance there is an injury whilst chartering with us, staff are trained in first aid and there is a first aid kit on board. We recommend not towing if you have pre-existing injuries/health conditions. If the injury is beyond the scope of first aid we will transport you back to the dock and receive further medical assistance. Please refer to our safety policy attachment for further information.